Easy to use platform.
Easy to track results.
drastically improve productivity.
Call Tracking helps you save money by showing you which ads are making the phone ring.
Our cloud-based solution will increase
your team s productivity dramatically and
help your business grow.
Virtual Call Center Services Telemarketing Software for your business. Dynamic Interactive offers Voice Broadcasting, Predictive Dialers, SMS Marketing, Call Tracking and more.
Learn more about our Dynamic services.
Virtual Call Center Services Telemarketing Software
We provide businesses with the tools and support they need to reach more customers, run a more effective marketing campaign, and make business operations more efficient. Our technology is in the cloud which protects you from data loss in local power outages and eliminates any down time that could be associated with moving office locations or even moving individual employees within your office. By eliminating the headaches associated with installing and maintaining land lines, we can reduce your operating costs while increasing your efficiency.
Our call center software will increase the number of dials each representative can do while also increasing your response rate. Our telemarketing software allows you to dial thousands of people at one time and only transfer the calls to agents when a live person is on the line. This eliminates the need for each agent to shuffle paperwork, dial the phone, and sit on hold while the phone is ringing. Imagine how your profitability will soar when each team member is more productive. Once set up, all you need to do is upload your call list and tell our system how many live agents you have answering the phone. It will track when agents are on a live call and pause new dials until someone is free again.
By using our hosted virtual call center services, you eliminate the high cost of purchasing expensive phone systems. Your agents can simply plug a headset into their computer and speak to customers through our virtual system. This is a fantastic savings for companies that are in a growth period and signing new clients. As you expand and hire new reps, you can reduce the upfront cost associated with getting them up and running. You can further decrease costs by hiring virtual representatives to work from home. If your headquarters is located in a state with high employment costs, this allows you to hire employees that are located out of state and reduce your total payroll cost. If your call center needs to run in all time zones, this provides you additional flexibility by allowing people to work from home.
Call Tracking Improves Your Marketing ROI
When you run a marketing campaign it is important to understand which ads are driving revenue and which ones you can eliminate or adjust. Our call tracking solutions gives you an individual phone number for each advertisement. Now you can spend money on the ads that deliver results.
The majority of the U.S. adult population owns a cell phone and uses it regularly. Text messages have an over 90 percent open rate. SMS marketing allows you to send a text message to your customers informing them of specials, events, and offers. Unlike other forms of advertising you know that they will see your message, giving you excellent exposure.
These are just some of the telephony solutions we provide. To learn more about our call center software, telemarketing software, hosted virtual call center services, call tracking, voice broadcasting, predictive dialer, SMS marketing and more, contact our customer service. We are ready to assist you.